The Account page is used to control account-wide settings and monitor data usage. Whenever you make changes on this page, you need to apply them by pressing the big Save button in the bottom-right corner.

In this article:

1. Account defaults

2. Encryption settings

3. Public link settings

4. History settings

5. Office Online integration

6. Language

7. Capacity

8. Two-factor authentication

9. Password constraints

10. User lockout settings

1) Account defaults

Allow users to create shares: If set to enabled, Internal users can create shares. External users can never create new shares, while Admin users are always allowed.

Create a share when a user is created: If set to enabled, a default "private" share will be created for every new user, who will automatically be the owner of this share.

Default share name: This is the naming template for the default share that is created if the previous option is enabled. See the examples and presets below this option to learn how to use placeholder values.

2) Encryption settings

With FileWizrd, all your uploaded data is automatically encrypted using the 256-bit version of AES, with a generated private key. This means that your data is protected by default.

If you want your data to be encrypted using your own encryption key, click on Change account key and fill out the fields. Make sure that you save a copy of it, since we cannot assist with lost encryption keys. If it is the first time you set this, leave the Old key field blank. For all subsequent changes, you will need to provide the Old key as well. There are no requirements regarding the format or length of the key.

Important We do not recommend changing this setting. If you change the encryption key, it is your responsibility to save it. We cannot help you if you lose or forget your key.

3) Public link settings

This section controls the default and maximum Expiry date values for public links.

✔    Choose a value from the drop-down just below Expiry date to set the default value to be used.

✔    Enable the Set as maximum time option if you want this to become the account-wide maximum value.

4) History settings

You can control how many versions of a file will be saved, and for how long older versions of a file will be saved.


✔    Max days is set to 30. Max versions is set to 30.

✔    I save a file on FileWizrd - this is version 1 and the current version.

✔    If I don't modify this file, then it will never be deleted.

✔    Now, I edit the file, which becomes version 2, while version 1 is moved to the file's history.

✔    Version 1 will be deleted if 30 days pass OR I edit and save the file 30 more times - whichever happens first.

Important We do not recommend going below 30 days and 30 versions in case you need to restore your data

5) Office Online integration

When turned on, you can edit Microsoft Office documents directly in the web client by previewing the file and clicking Edit in browser.

When turned off, you can only preview these in the web client, and you must work with these files in the desktop client.

Note Documents edited through Office Online are transferred to an Office 365 cloud outside the FileWizrd environment. The files are returned to their location and encryption state once editing ends. 
Documents with old Office formats, like .doc, will first be copied and converted to the newer .docx format. After editing ends, you will have both the original .doc and the edited .docx file. The edited file will have "-converted" added to the file name. This applies to all old Office formats.
Learn more about supported file sizes in Office Online here.

6) Language

You can change the default language of your account. The language chosen here will be the default language Public Links are displayed in, and Emails that your account sends through FileWizrd will use this language's templates. Click on the currently set language to change to a different one.

7) Capacity

Under the capacity tab, you can see an overview of the amount of data and users your account is using, and how close you are to hitting your limit.

✔    The very first line shows your overall data usage.

✔    Storage used on files shows how much data capacity is used on current files.

✔    Storage used on deleted files shows how much data capacity is used on deleted files.

✔    Storage used on history files shows how much data capacity is used on previous versions files.

✔    Users tells you how many users you have out of the maximum allowed for you.

8) Two-factor authentication

In this tab, you can manage two-factor authentication settings for your account. To learn more about 2FA and account administration, click here.

✔    Enable two-factor authentication enables the use of 2FA for users that are primary on your account. If you cannot enable it, it means that your reseller has not activated 2FA for their reseller account yet. Get in contact with them to change it.

✔    Enforce two-factor authentication on this account makes it mandatory to use 2FA to this account, for users that are primary on this account. If a user has not set up 2FA yet, they will be forced to do so at their next login.

9) Password constraints

By default, a user's password for FileWizrd have to include at least 8 characters with at least 1 uppercase, 1 lowercase characters. At least 4 characters have to be unique in the password.

In case you would like to define custom password constraints for your users, you can do it here. First, you need to enable "Override the default password constraints" before you can edit it.

The constraints apply to users that are primary on your account. The constraints become effective after clicking Save on this page. Current users will need to create a password matching your requirements they reset their password; for new users, it will be applied at account activation (the first time they set their password).

10) User lockout settings

By default, a FileWizrd user is locked out of their user account after 5 failed login attempts, in which case they will not be able to attempt logging in for 5 minutes.

You can define a custom lockout period for users that are primary on your account. You have to enable the "Override default lockout settings" toggle before you can customize the values. Don't forget to click Save on this page to save your changes. The custom lockout settings take effect immediately after clicking Save.