FAQ

Find answers to frequently asked questions about FileWizrd!

How to see thumbnails in File Explorer?
In order to see thumbnails of your pictures in File Explorer, you'll first need to have the pictures available offline. ✔    Open your FileWizrd d...
Thu, 4 Nov, 2021 at 12:27 PM
Why is my virtual drive the same size as my local storage?
The virtual drive created by the Windows client shows the same drive information as the local storage, because the local storage is the limit for how much ...
Thu, 4 Nov, 2021 at 12:28 PM
What is a Primary Account?
All FileWizrd users have a primary account, which is typically the very first account they are invited to. If you are a user on multiple accounts, then it&...
Thu, 4 Nov, 2021 at 12:28 PM
How do I change the language in FileWizrd?
FileWizrd supports multiple languages. You can easily change the language with a few steps. WebClient: Login to the webclient, and click on the &qu...
Thu, 4 Nov, 2021 at 12:28 PM