Helpdesk

Getting Started 2

• Get started with FileWizrd
• 2FA (Two-factor authentication)

Client Applications 4

• PC Client (Windows)
• MacOS client
• iOS client
• Android client

Web Client 5

• Introduction
• Share List
• Profile
• Devices and Logs
• Links

Administration 8

• Introduction
• Account
• 2FA - Administration
• Share
• User & Group

View all 8

FAQ 4

• How to see thumbnails in File Explorer?
• Why is my virtual drive the same size as my local storage?
• What is a Primary Account?
• How do I change the language in FileWizrd?

Technical specifications 6

• Supported operating systems
• Invalid characters
• User types and rights
• Public Links
• Supported languages

View all 6

Troubleshooting 4

• 2FA TOTP (authenticator app) troubleshooting
• [Android] Firebase Crashlytics enabled by default on Android 8
• [Windows] My virtual drive does not appear
• [Windows] Files downloaded automatically